The fortieth “do you have this in medium?”does not need a person.
Klara absorbs the questions your team has already answered a hundred times, and steps back the moment a conversation needs an actual human being.
The same five questions
Price, availability, colours, delivery, returns. They stop reaching your team at all — they reach Klara instead.
One tap to take over
Klara goes quiet, you type, and when you hand it back she picks it up knowing everything that was said in between.
What is left is the work that needed you
The complaint, the favour, the bulk order, the exception. Everything else was handled before you opened the app.
Klara and your team
She takes the repetition.You keep the judgement.
Klara is not here to replace the person your regulars ask for by name. She is here so that person is not answering "do you have this in medium?" for the fortieth time this week.
Klara handles
- The same size, price and stock question, forty times a week
- Delivery, payment and returns questions
- Walking a customer to the right product
- Reserving stock and collecting payment details
- Everything that lands after closing time
You handle
- Approving every payment before an order completes
- The complaint that needs a real apology
- The regular who wants a favour
- A negotiation, a bulk order, an exception
- Anything you would rather say yourself
Taking over is one tap in the inbox. Klara goes quiet, you type, and when you hand the conversation back she picks it up knowing everything that was said.
Open at 2am
The conversations that used to wait until morning now finish before you wake up.
Stop repeating yourself
The same five questions stop reaching you at all — they reach Klara instead.
Conversations become orders
She does not just answer the question — she asks for the sale and holds the stock.
In practice
What that looks likein a real conversation.
WhatsApp · Wednesday, 10:26 AM
This is my fourth order and the last one came damaged. I am not happy.
I am sorry about that — I am bringing someone from the shop into this conversation right now.
You took overHi Nimali, this is Dinuka. Let me sort this out for you personally.Answered using
- Your handover rule
- The customer’s order history
What changes in your week
- Your team answers the conversations that actually need them.
- The regular who wants a favour still gets a person.
- Nobody spends their morning retyping the same five answers.
Put Klara to work in your shop
Klara is in early access, and we set the first businesses up ourselves — catalogue, policies and first channel, with you.