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Orders stop livinginside chat threads.

Klara reads the conversation and writes the order: what was bought, how many, at what price, going where. You approve the money. She handles the rest.

Klara turning a customer conversation into a written order — items, delivery address, and payment held until the shop owner approves
  • Written down as it is agreed

    Item, size, quantity, price and delivery address, captured as the customer says them — not rebuilt afterwards by scrolling back through the thread.

  • You approve the money

    A payment slip never clears itself. Klara holds it, shows it to you, and only tells the customer it went through once you say so.

  • Stock moves with it

    Reserved when the order is placed and released if it falls through, so the number she quotes the next customer is still the true one.

From thread to order

Every order written downthe same way.

What happens between the customer saying yes and you packing the box.

  1. 1

    She writes it as it is agreed

    Item, size, quantity, price and address, captured in the moment rather than rebuilt afterwards by scrolling back through the thread.

  2. 2

    Stock is reserved against it

    The moment the order exists, the number she quotes the next customer drops to match. Nothing is sold twice.

  3. 3

    The payment stops with you

    A slip arrives and goes no further. Klara does not tell anyone it cleared, and does not close the order, until you have looked at it.

  4. 4

    You approve, she finishes it

    One tap. The customer is told, the order moves on to packing, and the conversation stays attached to it.

In practice

What that looks likein a real conversation.

WhatsApp · Monday, 2:19 PM

Sending the slip now. Deliver to the Nugegoda address please.

Got the slip, thank you. I have the order down as 2 × navy tee in large to your Nugegoda address. Let me confirm the payment with the shop and come straight back to you.

You took overApproved — slip matches. Ship it today.

Answered using

  • Your payment details
  • Live stock
  • Your delivery areas

What changes in your week

  • No order is lost between the conversation and the delivery.
  • Money is never confirmed by anyone but you.
  • What you owe the customer is written down the same way every time.

Put Klara to work in your shop

Klara is in early access, and we set the first businesses up ourselves — catalogue, policies and first channel, with you.